T-Mobile Mix-Up Was Technical

Monday, 17 December 2007

Last week Twitter stopped working over T-Mobile without notice. We were confused and jumped into the conversation on Get Satisfaction with limited information. Over the weekend we were able to determine that this was purely a technical issue between T-Mobile and Ericsson, the folks who serve our SMS traffic.

T-Mobile does not have a policy against Twitter—in fact, they like us. This was a technical bug, now resolved. However, something that emerged from this confusion was very impressive. The immediate and sustained support from the Twitter community was very much appreciated. We’ll keep you updated as we learn more this week.