2019 was a big year for social media with trends shifting from social management and towards social intelligence as discussed in our recent blog. As we now find ourselves at the start of a whole new year (and a new decade!) who better to set the stage for what's to come than the Twitter Official Data Partners?
From social listening to customer care, we asked senior thought leaders to share what’s in store for the industry in 2020. In response, this group shared their vision on trends, themes, and goals to come for this year.
Jamie Gilpin
CMO, Sprout Social
@jamiewo
Takumi Ryujin
Executive Manager, NTT Data
@nttdata_nazuki
Grad Conn
Chief Experience and Marketing Officer, Sprinklr
@gradconn
Ted Bailey
CEO and Chairman, Dataminr
@TedBailey
Phill Agnew
Director of Product Marketing, Brandwatch
@p_agnew
One thing we know for sure is that in 2020, people will continue to come to Twitter to see and talk about what's happening in the world as it’s happening. And, the data and insights generated from that conversation have the potential to transform and deepen our understanding of the people and topics important to us.
To learn more about the Twitter Official Data Partners, head to partners.twitter.com.
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