It’s the most important month in television, when the new seasons of original and returning shows launch their premieres to the praise or pans of fans and critics hungry for the next addictive hit. Increasingly, people are turning to Twitter to share their opinions on the fall TV lineup, and shows are using Twitter to engage directly with those fans.
The wait is over! Don’t miss the Series Premiere of #sleepyhollow Tonight at 9/8c. pic.twitter.com/JUrCGt7sQL
— Sleepy Hollow ( @SleepyHollowFOX) September 16, 2013
For @FoxTV, the season saw an early breakout hit with Sleepy Hollow (@SleepyHollowFox), a show based on a Washington Irving horror story. The program has had a strong start, collecting the most Tweets per minute of any of the shows in FOX’s fall lineup with its #SleepyHollow hashtag. It also did well in the ratings. FOX created hashtags for all of its new shows, including #NewGirl, #TheMindyProject, #Brooklyn99, #Dads, and #Bones.
The success of Sleepy Hollow was the result of a comprehensive Twitter strategy, which included tweeting a preview of the show, engaging with fans and giving them a glimpse behind the scenes with the cast. Here are the key elements:
Spark a conversation
Fans were asked to tweet their favorite moments:
Tweet us your favorite moment from last night’s #sleepyhollow episode. pic.twitter.com/L4Sfo9tlQH
— Sleepy Hollow ( @SleepyHollowFOX) September 24, 2013
The actors joined the conversation too:
@Writer1976 me too. Two Black people on the show and the white dude dies first. This #sleepyhollow is weird as hell.
— Orlando Jones ( @TheOrlandoJones) September 17, 2013
And the fans responded by talking frequently about the stars of the show:
Engage with fans between episodes
@SleepyHollowFOX shared behind-the-scenes photos between episodes:
#sleepyfridays BTS: #sleepyhollow table read pic.twitter.com/4ZVkfsUGNJ
— Sleepy Hollow ( @SleepyHollowFOX) September 21, 2013
#sleepyfridays BTS: #sleepyhollow lighting up the night pic.twitter.com/mIgFc5T3zJ
— Sleepy Hollow ( @SleepyHollowFOX) September 21, 2013
#sleepyfridays BTS: Making smoke on the #sleepyhollow set pic.twitter.com/rFhLCkJrPi
— Sleepy Hollow ( @SleepyHollowFOX) September 21, 2013
Host a Twitter Q&A
The show’s actors and crew participated in a Twitter Q&A at the end of the first week.
Have a question for @TheOrlandoJones or @abaiers? Tweet them with hashtag #sleepyfridays. #sleepyhollow
— Sleepy Hollow ( @SleepyHollowFOX) September 21, 2013
Staff writer Aaron Baiers (@abaiers) notes that there are more Twitter Q&As coming:
@Jazzyguy19 @TheOrlandoJones We have AWESOME plans for different people on the team to participate every fri - keep watching!
— abaiers ( @abaiers) September 21, 2013
Promoting one hashtag helped keep the conversation going too. According to SocialGuide, 65% of all Tweets about the show used the #SleepyHollow hashtag.
The best of the rest
While Sleepy Hollow was the clear leader for FOX, every show in its fall lineup employed a consistent social media strategy:
Live-tweet during the show
#Brooklyn99, a comedy about a New York detective, had lead actor @TerryCrews live-tweet the first episode:
Almost time… Tweeting LIVE @Brooklyn99FOX #brooklyn99
— terrycrews ( @terrycrews) September 18, 2013
Create custom content for fans
The show also created customized content to connect with individual fans:
@rocketsfan10713 Wanted: this face. #brooklyn99 is on the case! pic.twitter.com/kcBkrjzT5A
— Brooklyn Nine-Nine ( @Brooklyn99FOX) September 18, 2013
The same strategy was also used by #NewGirl. Fans became part of the experience:
@ay_tay_bay Who’s that girl …with Jess?! #newgirl #selfietuesday pic.twitter.com/XwBSBbwSg1
— New Girl ( @NewGirlonFOX) September 18, 2013
@berryz711: Who’s that girl…with Jess?! #newgirl #selfietuesday pic.twitter.com/QxrYlVHk0b
— New Girl ( @NewGirlonFOX) September 18, 2013
Engage with individual fans
@NewGirlonFox also engaged directly with fans, replying and goofing around
@ClaireFerrin91 YES! That’s what we’re talking about! #newgirl
— New Girl ( @NewGirlonFOX) September 20, 2013
Actress @HannahSimone also tweeted pictures of fans watching the show:
“@kateholiday7: New Girl Viewing Party! We <3 you pic.twitter.com/bvw8iUH2CS” love this! Who else is having a #newgirl party tonight?!
— Hannah Simone ( @HannahSimone) September 18, 2013
Engaging directly with fans was also the strategy behind #Dads:
A real-life #dads experience? This guy doesn’t know what he’s getting into. RT @julygdiaz .@DADSonFOX Check this out: pic.twitter.com/B5eqYSMiAs
— dads ( @DADSonFOX) September 24, 2013
The Mindy Project, @MindyKaling’s comedy about a single doctor’s work and love life, sent tweets from Mindy as well as from @MindyProjectFox with previews of upcoming episodes.
Mindy whips up an edible bathing suit to wear on-camera for Casey: http://t.co/MU0j8SGHe0 #themindyproject
— The Mindy Project ( @MindyProjectFOX) September 23, 2013
When Kaling’s character told her fiance they should shoot a Vine video of the moment of their engagement, it was tweeted moments later.
Okay, we want to Vine THIS! #MindyPremiere #themindyproject
— The Mindy Project ( @MindyProjectFOX) September 18, 2013
Do you know of any other innovative uses of Twitter? Contact us at [email protected].
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