Helping you find reliable public health information on Twitter

As part of Twitter’s efforts to ensure people have access to high quality public health information and resources, we are pleased to announce the expansion of #KnowTheFacts across Asia Pacific including Indonesia, Malaysia, Singapore, Thailand, the Philippines, Hong Kong and Taiwan.

This new tool means that when someone searches for certain keywords associated with vaccines, a prompt will direct them to a credible Government public health resource that provides critical information about immunization and vaccination.

• In Indonesia, we partnered with the Ministry of Health of Indonesia, and point people to the Ministry’s website.

• In Malaysia, we partnered with MyHEALTH Portal and the Ministry of Health of Malaysia. The notification points people to MyHEALTH Portal's website.

• In Singapore, we partnered with the Singapore Ministry of Health and point people to the Ministry’s Health Hub and Health Promotion Board’s website. 

• In Thailand, we partnered with the National Vaccine Institute of Thailand and Thailand’s Ministry of Public Health, and point people to the National Vaccine Institute of Thailand's website.

• In the Philippines, we partnered with the Philippines Department of Health, as well as the World Health Organization regional offices covering Philippines, and Western Pacific Region. The notification points  people to the World Health Organization’s website.

• In Hong Kong, we partnered with the Department of Health’s Centre for Health Protection, and points people to the Centre for Health Protection and the Family Health Service's website.

• In Taiwan, we partnered with the Ministry of Health and Welfare, and the notification points people to the Taiwan Center for Disease Control’s website. 

In addition to providing a prompt to a credible public health resource, when people use ‘Search’ on Twitter to look for details about vaccination, we will not auto-suggest results that are likely to direct individuals to non-credible information.

With this growth in Asia Pacific, #KnowTheFacts is now available in 33 regions including: Mexico, Guatemala, Nicaragua, El Salvador, Honduras, Costa Rica, Panama, the Dominican Republic, Colombia, Venezuela, Bolivia, Ecuador, Peru, Uruguay, Paraguay, Argentina, Chile, Brazil, the United States of America, Canada, Germany, Spain, the United Kingdom, Ireland, Hong Kong, Taiwan, Japan, Korea, Indonesia, Malaysia, Singapore, Thailand, and the Philippines; with plans for further expansion. 

We’re committed to protecting the health of the public conversation on Twitter — ensuring individuals can find information from authoritative sources is a key part of that mission.

This new investment builds on our existing work to guard against the artificial amplification of non-credible content about the safety and effectiveness of This new investment builds on our existing work to guard against the artificial amplification of non-credible content about the safety and effectiveness of vaccines. Our advertising policies prohibit health claims about the cure, treatment, diagnosis or prevention of certain diseases and conditions, including vaccines.

At Twitter, we understand the importance of vaccines in preventing illness and disease and recognize the role that Twitter plays in disseminating important public health information. We think it's important to help people find reliable information that enhances their health and wellbeing.